![]() The company has communicated widely about the incident, stating that it doesn’t log IP addresses by default and it only complies with local regulation - in that case Swiss law. You can also choose to switch between one- and two-password mode by clicking the “Switch To One-Password Mode” button and creating a new password.ProtonMail, a hosted email service with a focus on end-to-end encrypted communications, has been facing criticism after a police report showed that French authorities managed to obtain the IP address of a French activist who was using the online service. Click on “Settings” in the top bar then on “Change Login Password” or “Change Mailbox Password” to change the respective passwords. To change either password you’ll need to enter your current login password to re-authenticate. To change your passwords, click on “Settings” in the top bar, then click either “Change Login Password” or “Change Mailbox Password” to change the respective password. Although you should be aware it is also impossible to recover the mailbox password if you forget it as there is no way for ProtonMail to decrypt the data. One of the primary benefits of the two-password system is that the second password is never known by anyone other than you. Tip: ProtonMail offers a traditional single password login system that offers similar levels of security and makes it easier to sign in. ![]() The Mailbox password is never transmitted though, instead, it is used client-side to decrypt the encrypted mailbox data that is sent by the server. ![]() ![]() The login password is used to sign in to your email account and is compared to the hash of the password stored in ProtonMail’s database. To help keep your email account as secure as possible, ProtonMail offers a dual password system with a separate login and mailbox password. ![]()
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